FAQ's

1. How long will my order take to arrive?

All orders are made and prepared with care. Please allow 10–12 working days for your order to be dispatched. Most orders are delivered within 15 days from the date of purchase.

2. Do you ship internationally?

At the moment, we only offer delivery within India. We do not currently ship internationally.

3. How do I choose the right size?

We recommend selecting the size that most closely matches your body measurements in our size chart.

For relaxed styles, if you find yourself between sizes, we generally recommend sizing up. For more fitted styles, we may be able to accommodate minor alterations—simply reach out to us for guidance.

4. Can I get help finding my size?

Absolutely. If you're unsure about your size, send us a message on +916397855700 and we'll be happy to help. Sharing your height, usual size, and body measurements helps us guide you better.

5. What is your exchange policy?

We offer a one-time exchange for a different size or another product of the same or higher value. For complete details, please refer to our Exchange Policy.

6. How do I request an exchange?

To request an exchange, please email us at info@fivedegreeshift.com within 48 hours of receiving your order. Our team will guide you through the next steps.

7. Do you offer customisations or alterations?

Yes, we offer basic customisations and alterations on select styles. Please get in touch with us on +916397855700 to understand what adjustments may be possible for your chosen piece.

8. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available on eligible orders.

9. Can I order different sizes for the top and bottom of a co-ord set?

Yes. If you'd like different sizes for the top and bottom, you can purchase them separately and choose the size that works best for each piece.

10. What fabrics do you use?

Our current collection is crafted using 100% organic fabrics, including Hemp Cotton and Handloom Bamboo Cotton. We choose materials that balance comfort, longevity, and a lower environmental impact.