Privacy policy
Privacy Policy
This Privacy Policy describes how Five Degree Shift (the "Site", "we", "us", or "our"), operated by Kore Textiles & Apparel, collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, "Personal Information" refers to any information that can uniquely identify an individual.
Device Information
Examples of Personal Information collected
Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.
Purpose of collection
To load the Site accurately, improve user experience, and perform analytics to optimize our website.
Source of collection
Collected automatically using cookies, log files, web beacons, tags, or pixels.
Disclosure for business purposes
Shared with Shopify and analytics or payment service providers as required.
Order Information
Examples of Personal Information collected
Name, billing address, shipping address, payment information (including credit/debit card details), email address, and phone number.
Purpose of collection
To process payments, fulfill orders, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for fraud or risk, and provide marketing communication where consented.
Source of collection
Collected directly from you.
Disclosure for business purposes
Shared with Shopify, Razorpay, Stripe, ShipRocket, and other logistics or payment partners necessary to complete your order.
Customer Support Information
Purpose of collection
To respond to queries, resolve issues, and provide customer assistance.
Source of collection
Collected directly from you via email, forms, or other communication channels.
Minors
The Site is not intended for individuals under the age of 10 years. We do not knowingly collect Personal Information from children. If you believe that a child has provided us with Personal Information, please contact us at fivedegreeshift@gmail.com to request deletion.
Sharing Personal Information
We share your Personal Information with trusted service providers to help us operate the Site and fulfill our services. This includes:
- Shopify, which powers our online store
- Payment gateways such as Razorpay and Stripe
- Shipping and logistics partners such as ShipRocket
- Analytics and marketing tools to understand usage and improve performance
We may also disclose your Personal Information to comply with applicable laws, legal processes, or government requests, or to protect our legal rights.
Behavioural Advertising
We use your Personal Information to provide relevant advertisements and marketing communications.
For example
- We use Google Analytics to understand how visitors use our Site.
Learn more here: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout - We may share information about your interactions with the Site and purchases with advertising partners through cookies or similar technologies.
You can opt out of targeted advertising through the following platforms:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also visit the Digital Advertising Alliance opt-out portal:
http://optout.aboutads.info/
Using Personal Information
We use your Personal Information to
- Offer products for sale
- Process payments
- Ship and fulfill orders
- Communicate order updates
- Share promotional offers, new launches, and brand updates (where consented)
Data Retention
When you place an order through the Site, we retain your Personal Information for our records unless and until you request its deletion, subject to legal and accounting requirements.
Cookies
Cookies are small data files placed on your device when you visit our Site. We use cookies to improve functionality, analyze performance, and personalize your experience.
Types of Cookies We Use
- Functional cookies – for site navigation and checkout
- Performance & analytics cookies – to understand usage
- Advertising cookies – for marketing and retargeting
Most cookies are persistent and may remain on your device from 30 minutes up to two years, unless deleted manually.
You can manage cookies through your browser settings. Please note that disabling cookies may affect website functionality.
More information: www.allaboutcookies.org
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies separately.
Data Security
We take reasonable precautions and follow industry best practices to protect your Personal Information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
Do Not Track
Please note that we do not alter our data collection practices when we detect a "Do Not Track" signal, as there is no consistent industry standard for responding to such signals.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised date.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact us at:
Email: fivedegreeshift@gmail.com
Brand: Five Degree Shift
Company: Kore Textiles & Apparel
Last updated: 1st Jan 2026